Frequently asked questions
Quick answers for buying, setup, RLV, locking, and common problems.
Why can't I see the rope glow?
Enable HDR and Emissive in Firestorm's graphics preferences to see the rope glow.
Read answerSetupTranslate and share a POI language card
Download the translation Agent Skill, have AI follow the notecard specification, then install or share your complete Text.alt.
Read answerSetupWhat is PBR material in Second Life?
PBR is Second Life's physically based material system (glTF), live since 28 Nov 2023. It reacts to light more realistically than the older Blinn-Phong materials, but a viewer without PBR support only shows a fallback texture.
Read answerRLVHow do I organize my RLV folder and RLV wardrobe so others can dress me easily?
To let others dress you or put items on you with an OC collar, first tidy the #RLV folder in your inventory, which is your RLV wardrobe. This covers what it is, how to sort it, and a very handy web-based wardrobe tool.
Read answerSetupRunning out of attachment slots? How do I merge several rigged items into one?
Rigged items find their own position no matter which attachment point they use, so you can link several of them into one object and wear it in a single slot. Non-rigged small items can ride along on the same root.
Read answerSetupHow do I control the camera to look at an item from every angle?
In Firestorm, hold Alt and click an object to focus on it, move the mouse to orbit, and press E or C to move the view up or down.
Read answerPurchase & DeliveryWhat is Redelivery and how do I use it? How do I get the latest version?
If a purchased item is lost, deleted or needs an update, you can get it sent again from the store or your orders without paying again.
Read answerSetupWhat is rigged mesh, and how is it different from non-rigged?
Rigged items are bound to your avatar's skeleton and deform with your shape, but cannot be resized or moved with the edit tool; non-rigged items just sit on an attachment point and can be adjusted by hand.
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