Access & Locking
Why can’t I unlock the product?
A timer, key holder, owner, or access rule may currently control unlocking.
Check who controls the lock
Open the product menu and look for an active timer, key holder, owner, or self-bondage state. The wearer may intentionally lose unlock permission while one of these is active.
Use the supported release path
Ask the current authorized person to unlock it, or wait for the timer if that is the product's rule. Check the product manual because release behavior differs between products.
Do not delete or reset scripts to bypass a lock. That can leave the attachment and viewer in mismatched states.